---
title: "Privacy Policy"
description: "How Sellify collects, uses, protects, and gives you control over personal information and connected-service data."
url: "https://sellify.ai/privacy-policy"
---

# Privacy Policy

> How Sellify collects, uses, protects, and gives you control over personal information and connected-service data.

Legal

Last updated October 5, 2026

## Summary

- **Enterprise-Grade Security:** All data is encrypted at rest (AES-256) and in transit (TLS 1.2+), stored with vetted infrastructure providers in the US.
- **Google Sign-In and Facebook Login:** We use Google only to sign you in, and receive your name, email address, and profile picture. We do NOT access Gmail, Google Calendar, or any other Google data. Facebook Login is not used to sign in; it is used only to connect the Meta ad accounts you choose to manage in Sellify.
- **How We Use Your Data:** Your data operates the AI advertising and research tools you use, generates the content you request, and keeps your account secure. We never sell personal data or Meta Platform Data, and we never use your content to train AI models.
- **Your Controls & Choices:** You can revoke Google sign-in access, disconnect Meta at any time, manage cookies in your browser, and request access, export, or deletion of your data.

## Who We Are

Sellify is operated by Sellify AI, Inc. ("Sellify," "we," "us"). This Privacy Policy explains how Sellify AI, Inc. collects, uses, and protects personal information when you use our website, apps, and services.

## Information We Collect

We collect: account data (name, email, and profile picture from Google sign-in, a password hash if you sign up with email and password, and auth/session data); organization/workspace details and member roles; content you submit (AI chat messages and prompts, uploaded images and brand/product details, and generated ads); data from ad accounts and platforms you connect (such as Meta and Google Ads), including businesses, ad accounts, Pages, campaigns, ad performance, and insights; billing and subscription information; usage/analytics events and device/browser data; and support/feedback interactions. Where you use features that transcribe audio or video (for example, video ads you review with our ad research features), we also process the resulting transcripts.

## Signing In and Connecting Accounts

You can create an account and sign in with an email address and password, or with "Sign in with Google." If you use email and password, we store only a hash of your password, never the password itself.

For Google sign-in, we request only your basic Google profile: your name, email address, and profile picture. We do NOT request or access Gmail, Google Calendar, Google Drive, or any other Google user data, and we do not read, send, or store your email or calendar. Google sign-in is used solely to identify and authenticate you. You can revoke Sellify's access at any time from your Google Account settings.

Facebook Login for Business is not a way to sign in to Sellify. It is used only to connect the Meta business assets and ad accounts you choose to manage in Sellify, as described in "Meta Platform Data" below. Google remains the only third-party identity provider used to sign you in.

## Meta Platform Data

When you connect Meta through Facebook Login for Business, we receive the following Meta Platform Data: your Meta profile ID and name; the businesses, ad accounts, and Facebook Pages you grant us access to; the Instagram accounts linked to those Pages (account ID, username, and profile picture); the posts published on those Pages and Instagram accounts (text, image, and link); the pixels in those ad accounts and their event match quality scores; and the campaigns, ad sets, ads, and ad insights in those ad accounts.

We request these permissions, each for the purpose listed:

- ads_management: create, edit, pause, and publish campaigns, ad sets, and ads in the ad accounts you connect, when you or automations you configure ask us to.
- ads_read: read campaigns, ads, and performance insights so we can show reporting and generate recommendations.
- business_management: list the businesses and business-owned assets (ad accounts and Pages) you can choose to connect.
- pages_show_list: list the Facebook Pages you manage so you can choose the Page an ad runs from.
- pages_read_engagement: read basic Page details (such as name and picture) needed to show the Page and run ads from it, and read the Page's published posts (text, image, and link) so you can choose one to run as an ad.
- instagram_basic: read the Instagram accounts linked to your Pages so you can choose the Instagram account an ad runs from, and list that account's posts so you can choose one to run as an ad.

## How We Use and Keep Meta Platform Data

We use Meta Platform Data only to provide the Sellify service to you. We do not sell Meta Platform Data, and we do not use it to advertise or market Sellify, for profiling, or for any other purpose unrelated to the service. Running the ads you create and approve in your own ad accounts is part of the service. We may send Meta Platform Data (such as campaign settings and performance insights) to our AI model providers to generate recommendations and content you request; those providers are bound by contract to our use restrictions, may process the data only to return results to us, and are prohibited from training models on it.

We keep Meta Platform Data while your Meta connection is active. When you disconnect Meta in Sellify, remove the Sellify app from your Facebook settings, or ask us to delete it, we delete the Meta Platform Data associated with that connection within 30 days, including any Sellify Agent chats that used that data. See our data deletion instructions for how to request deletion.

- [Meta data deletion instructions](https://sellify.ai/meta-data-deletion)

## AI Features and Model Providers

To generate ads, content, and research, we send your prompts, messages, and permitted uploads (such as product images and brand details) to third-party AI model and inference providers, and to supporting AI services (such as web search and website analysis) that help fulfill your request. AI outputs can be inaccurate or incomplete; you should review them before relying on them.

We never use your content or Meta Platform Data to train AI models, including third-party models. Our AI providers are contractually prohibited from training their models on this data.

## Audio and Video Transcription

Some features transcribe audio and video so you can search and analyze it. For example, video ads you review with our ad research features may be transcribed to power search, tagging, and analysis. We use a third-party speech-to-text provider to perform transcription. We do not record your phone calls or conferencing meetings, and we do not sync or transcribe your mailbox.

## How We Use This Data

We use your data to operate and improve the service: generate the ads, content, and research you request; deliver notifications; provide support; ensure security; and comply with law. We may use de‑identified/aggregated data to improve features. We do not sell personal data.

## Third-Party Services & Sub-Processors

To provide the service we rely on established third-party providers that process data only as necessary to operate it and under contractual data-protection obligations. These fall into the following categories: cloud hosting, database, and object/file storage; AI model, inference, and memory providers (for content, ad, and research generation); web-search and website-analysis providers that support AI features; speech-to-text transcription; advertising-data providers; product analytics, application logging, error monitoring, and AI-interaction quality monitoring; payment and billing processing (Whop); transactional email and in-app support messaging; background-job processing and rate-limiting infrastructure; and identity/sign-in (Google, for sign-in only). A current list of our named sub-processors is available on request and to customers under our data processing agreement. We will notify you of material changes to our sub-processors with 30 days notice where feasible.

## Data Retention & Deletion

We retain data for as long as needed to provide the service and as required by law. You can request deletion of your account or specific content, subject to legal/operational requirements (e.g., billing records). Revoking Google sign-in access removes our ability to authenticate you through Google. Meta Platform Data is deleted within 30 days after you disconnect Meta, as described in "Meta Platform Data" above.

- [Meta data deletion instructions](https://sellify.ai/meta-data-deletion)

## Security and Compliance Standards

We employ comprehensive security measures including: encryption in transit (TLS 1.2+) and at rest (AES-256) for all data stored with our cloud database and object-storage providers; OAuth 2.0 for sign-in; regular security assessments; monitoring and alerting; and secure development practices. Security incidents that may affect your data will be reported within 72 hours as required by applicable regulations. While no system is 100% secure, we continuously work to maintain the highest security standards.

## Your Rights & Controls

You may access, update, export, or delete personal data where applicable. You can revoke Sellify's Google sign-in access at any time from your Google Account settings. You can disconnect Meta at any time from your workspace integration settings or by removing the Sellify app in your Facebook settings. You can opt out of non‑essential marketing emails; operational emails (e.g., receipts, security) are required to provide the service.

## Cookies & Tracking

We use cookies and similar technologies for essential operations and product analytics. You can control certain cookies via your browser settings, but essential cookies are required for core functionality.

## Data Location and Transfers

Primary data processing and storage occurs in the US East region (us-east-1) through our cloud database and object-storage providers. We use Standard Contractual Clauses for any international data transfers where required. Our sub-processors are carefully selected and contractually obligated to maintain appropriate security measures. We will notify you of material changes to our sub-processors with 30 days notice where feasible.

## Requests from Public Authorities

We disclose personal data or Meta Platform Data to a public authority (such as a law enforcement or national security agency) only when we are legally required to. When we receive such a request, we:

- review it to confirm it is lawful and valid before we respond;
- challenge requests we consider unlawful;
- disclose only the minimum data needed to respond; and
- keep a record of each request, how we assessed it, and how we responded.

## Google User Data and Limited Use

Sellify accesses Google user data only through Google sign-in, and only the basic profile scopes (name, email address, and profile picture). We do not request Gmail, Google Calendar, or any other restricted or sensitive Google scopes. We use this information solely to create and authenticate your account, never for advertising, and we do not sell it or transfer it except as needed to provide the service or comply with law. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

## Children

Sellify is not directed to children. You must be at least 18 years old to use the service, and we do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has provided us with personal information, contact us and we will delete it.

## Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide reasonable notice (e.g., in-app or email). Your continued use after changes become effective constitutes acceptance.

## Contact Us

Sellify AI, Inc., 5305 Wishek Cove, Austin, TX 78730. Email: support@sellify.ai. Last updated: October 5, 2026.

## Questions about this page?

Contact the Sellify team and include the document name in your message.

- [support@sellify.ai](mailto:support@sellify.ai)

Source: https://sellify.ai/privacy-policy