---
title: "Cookie Policy"
description: "How Sellify uses essential, analytics, and third-party cookies, plus the controls available in your browser."
url: "https://sellify.ai/cookie-policy"
---

# Cookie Policy

> How Sellify uses essential, analytics, and third-party cookies, plus the controls available in your browser.

Legal

Last updated October 7, 2026

## Summary

- **Essential Cookies:** Required for core functionality including authentication, session management, and security. These cannot be disabled as they are necessary for the service to operate.
- **Analytics Cookies:** We use PostHog for product analytics to understand usage patterns and improve features. On the marketing site these load only if you accept analytics cookies in the consent banner, and you can also opt out through browser settings or privacy tools.
- **Your Cookie Controls:** Most browsers allow you to manage cookie preferences. Essential cookies are required, but you can control analytics cookies through your browser or ad blockers.

## Essential Cookies We Use

Authentication cookies: Maintain your logged-in state across pages. Session cookies: Temporary cookies that expire when you close your browser. Security cookies: Help detect and prevent security risks. These cookies are strictly necessary for the operation of our service and cannot be disabled.

## Analytics and Performance Cookies

PostHog Analytics: We use PostHog to collect anonymized usage data including page views, feature usage, and user journeys. This helps us understand how users interact with our platform and identify areas for improvement. PostHog cookies may persist for up to 1 year. On the marketing site these are loaded only after you accept analytics cookies, and you can also opt out by using browser privacy settings or ad blockers.

## Third-Party Service Cookies

Whop: Payment processing cookies for secure transactions (only on payment pages). OAuth Providers: Temporary cookies during Google/Microsoft authentication. These third-party cookies are governed by their respective privacy policies. Support chat: Sellify's own in-app support chat sets no third-party cookies; it uses your browser's local storage for the chat window's size, which replies you have already read, and your notification sound preference. The conversation you have open and unsent drafts stay in memory only for as long as the page is open. Where the previous support chat provider (Intercom) is still in use, it sets its own cookies to maintain conversation context, governed by its privacy policy.

## Cookie Duration and Storage

Session cookies: Deleted when you close your browser. Persistent cookies: Remain for specified periods (typically 30 days to 1 year). Authentication tokens: Stored securely with encryption and appropriate expiration times. You can view and manage stored cookies through your browser developer tools.

## How to Control Cookies

Browser Settings: Most browsers allow you to block or delete cookies through settings/preferences. Private/Incognito Mode: Browse without storing persistent cookies. Browser Extensions: Use privacy-focused extensions to control tracking. Do Not Track: We respect DNT headers where technically feasible. Note: Blocking essential cookies will prevent you from using our service.

## International Users and Cookie Compliance

For EU/UK users: We comply with ePrivacy Directive requirements for cookie consent. For California users: We respect CCPA preferences and honor opt-out requests. We only use strictly necessary cookies by default and request consent for analytics where required by law.

## Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. Material changes will be notified through our platform or via email. The "Last updated" date at the bottom reflects the most recent revision. Continued use after updates constitutes acceptance of the revised policy.

## Questions about this page?

Contact the Sellify team and include the document name in your message.

- [support@sellify.ai](mailto:support@sellify.ai)

Source: https://sellify.ai/cookie-policy