WORKSPACE SETTINGS · FREQUENTLY ASKED QUESTIONS · BILLING SUBSCRIPTIONS
What does my course or program purchase include, and why do I see 0 credits?
Use the terms supplied with your purchase.
Use the terms supplied with your purchase. Course access, workshop attendance, software plans and credit grants can be separate. Compare your receipt with the access and credits shown in the workspace.
Confirm the account and workspace, then ask the team to check the plan or credit assignment against the receipt. Do not buy again just to resolve an unexplained mismatch.