Sellify
WORKSPACE SETTINGS · FREQUENTLY ASKED QUESTIONS · BILLING SUBSCRIPTIONS

Can I pause billing without deleting my workspace?

There is no pause. Cancel the subscription to stop renewal and keep the workspace; deletion is never required.

There is no pause option. To stop charges without losing the workspace, cancel the subscription. You do not need to delete anything.

Cancel and keep the workspace

Open Settings → Billing and select Cancel Subscription. Renewal stops and you keep access until the Access Ends On date shown on the Billing page. Before that date, Reactivate Subscription cancels the cancellation and billing continues as before.

After the date, the workspace is locked until you choose a plan again. Its products, ads and settings stay in place, so subscribing again later picks up where you left off. The unused part of the current period is not refunded; the subscription simply does not renew.

If the Billing page shows Manage Subscription instead, cancel through that link. The subscription is managed by the partner or program that sold it.

Why deleting is not a pause

Deleting the workspace removes access for everyone immediately and permanently purges it after the 30-day retention period. Only Sellify support can restore it in that window; workspace owners cannot. It is the wrong tool for a break, and it is never required to stop billing. Delete only when you no longer want the workspace at all, after cancelling and exporting what you need.

How do I cancel my Sellify workspace and stop all billing? · Billing and plan assignment

On this page