ONBOARDING · FREQUENTLY ASKED QUESTIONS
Why is a step taking so long?
Website scanning and activation can take longer than entering a form field.
Website scanning and activation can take longer than entering a form field. Follow the current progress message and wait for a clear result. Use a provided retry after an error rather than repeatedly submitting the same step.
If the screen remains stuck, record the step, time and exact message. Check whether the workspace or purchase already exists before repeating creation or checkout.