ONBOARDING · FREQUENTLY ASKED QUESTIONS
What do I do if the website scan fails?
Check that the website is public and correctly entered.
Check that the website is public and correctly entered. Use Try again when offered, or Continue without website to provide the information yourself. Review suggestions before confirming them.
If the failure occurs during activation rather than scanning, record the exact error and whether a purchase has completed. Do not buy again or reset a working workspace to retry a scan.