# Frequently asked questions

> Find a focused answer and its related guide.

Choose the question that matches your situation.

- [What do I do if the website scan fails?](https://sellify.ai/docs/onboarding/faq/an-ai-step-failed-with-an-error)
- [Can I go back and change my answers?](https://sellify.ai/docs/onboarding/faq/can-i-go-back-and-change-my-answers)
- [Can I run onboarding again?](https://sellify.ai/docs/onboarding/faq/can-i-run-onboarding-again)
- [Can I save my progress and come back later?](https://sellify.ai/docs/onboarding/faq/can-i-save-my-progress-and-come-back-later)
- [How do I change the website scan suggestions?](https://sellify.ai/docs/onboarding/faq/how-do-i-change-what-the-ai-made)
- [How do I start onboarding?](https://sellify.ai/docs/onboarding/faq/how-do-i-start-onboarding)
- [How long does onboarding take?](https://sellify.ai/docs/onboarding/faq/how-long-does-onboarding-take)
- [Why am I seeing the wrong workspace?](https://sellify.ai/docs/onboarding/faq/i-am-seeing-the-wrong-workspace)
- [I paid but the platform still asks me to onboard?](https://sellify.ai/docs/onboarding/faq/i-paid-but-the-platform-still-asks-me-to-onboard)
- [What if I skipped onboarding and need to start over?](https://sellify.ai/docs/onboarding/faq/i-skipped-onboarding-and-need-to-start-over)
- [What do I do if onboarding is stuck and will not move?](https://sellify.ai/docs/onboarding/faq/onboarding-is-stuck-and-will-not-move)
- [What gets created when onboarding finishes?](https://sellify.ai/docs/onboarding/faq/what-gets-created-when-onboarding-finishes)
- [What happens during the website scan?](https://sellify.ai/docs/onboarding/faq/what-happens-during-ai-steps)
- [Why are tools missing from my sidebar?](https://sellify.ai/docs/onboarding/faq/why-are-tools-missing-from-my-sidebar)
- [Why do I have to onboard again in my new workspace or account?](https://sellify.ai/docs/onboarding/faq/why-do-i-have-to-onboard-again-in-a-new-workspace)
- [Why is a step taking so long?](https://sellify.ai/docs/onboarding/faq/why-is-a-step-taking-so-long)